privacy policy

m’khala respects your right to privacy – the following policy describes the types of information that may be collected, why it is collected and what you can do about it.

In this privacy policy ‘we’, ‘us’ and ‘our’ refer to m’khala. This privacy policy relates to the collection and use of personal information you may supply to us through your conduct on our website (http://www.mkhala.com.au/) which will be referred to as ‘the website’.

By using the website, you agree to the privacy policy as set out on this web page.

We reserve the right, at our discretion, to modify or remove portions of this privacy policy at any time. You should review this privacy policy periodically to ensure you are updated on any changes.

This privacy policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third-party websites that may be linked to from the website.

We welcome your comments and feedback.

Personal information

Personal information about visitors to the website is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with services or to answer or forward any requests or enquiries. It is our intention that this privacy policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of information

Personal information that visitors submit to the website is used only for the purpose for which it is submitted, or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this internet privacy policy or at the time of collection.

Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Failure to provide information

When using the website you may be asked to provide personal information. If you do not provide the requested information we may not be able to supply you with services or complete your transaction, and you may not be able to access all areas of the website.

Disclosure

Apart from where you have consented, or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to the website, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Collecting and storing non-personal information

IP addresses

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Information is gathered in aggregate only and cannot be traced to an individual user.

This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

Cookies and applets

We use cookies to provide you with a better online experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access.

Cookies and applets stored by the website are only accessible by the website. They can not be accessed by other websites.

Cookies and applets do not store personal information.

Access to information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date.

If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

Links to other sites

From time to time we may provide links to websites outside of our website, within Australia and overseas.

These third-party sites are not under our control, and we cannot accept responsibility for the conduct of these websites.

Before disclosing your personal information on any other website, we advise you to examine the privacy policy of that website as well as any other terms and conditions of using that website.

Problems or questions

If we become aware of any ongoing concerns or problems with the website, we will take these issues seriously and work to address these concerns.

If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us.

Further information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website http://www.privacy.gov.au/.